FAQ

According to the requirements of the European Union international standard, our products are set at the ex-factory maximum speed of 25km/h, and the speed of the auxiliary push function is set at 6km/h, but according to different market requirements, the speed setting will be adjusted in accordance with the regulations and ensure safety.

Cargo bike are mainly divided into two power output modes: velocity sensing and torque sensing. Under ideal conditions, the battery can last 45-60KM at a time on full charge. However, the mileage is affected by the road environment, weather environment and operating environment, and the mileage will have different results. If the mileage is less than 20KM, please check whether the battery storage function is abnormal.