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FAQ

FAQ

  • How fast does electric cargo bike go?

    According to the requirements of the European Union international standard, our products are set at the ex-factory maximum speed of 25km/h, and the speed of the auxiliary push function is set at 6km/h, but according to different market requirements, the speed setting will be adjusted in accordance with the regulations and ensure safety.
  • How far can it ride on a single charge?

    Cargo bike are mainly divided into two power output modes: velocity sensing and torque sensing. Under ideal conditions, the battery can last 45-60KM at a time on full charge. However, the mileage is affected by the road environment, weather environment and operating environment, and the mileage will have different results. If the mileage is less than 20KM, please check whether the battery storage function is abnormal.
  • How about its security performance?

    Battery safety: The batteries we use are well-known brand products and have passed the national quality inspection. The battery has the functions of high temperature, overcharge, overdischarge and short circuit protection.
    Brake system: We all use disc brake system, with brake stability, braking distance under control, heat sink anti-lock and so on. The high quality widened and wear-resistant tire selection can improve the braking stability of the whole vehicle. A safe braking system can help reduce accidents.
    Body structure: We choose high-strength aluminum alloy and high-carbon steel materials, and carry out reasonable structural design to ensure that the electric cargo bike has good anti-collision performance and structural stability. The widened frame design makes the whole vehicle ride more stable and ensure transportation safety.
In the future, we will continue to uphold the brand concept of "high-end quality、green travel and enjoy life", continue to innovate and forge ahead, and provide the global with higher quality cargo bike products and services.

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Email:info@luxmea.com

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